Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only), Puerto Morelos ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, CP 77500

“This hotel is perfectly situated right on the beach, making it easy to transition from poolside relaxation to seaside fun.”view full review

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“An enjoyable resort with vibrant dining options” view full review

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) guests are invited to a full breakfast served for free.

There are no cots provided in a room.

Pets are not allowed.

Number of floors:4

Number of rooms:839

Former name

royalton riviera cancun resort & spa (adults only)

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Junior Suite Ocean View

Max:

5 persons

560 sq. feet

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Luxury Junior Suite Swim Out

Max:

3 persons

560 sq. feet

Bed options:

2 King Size Beds

Pool view

Shower

Private pool

room details

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Luxury Suite Ocean View Terrace Jacuzzi

Max:

4 persons

595 sq. feet

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Puerto Morelos 7.1 mi

Airports

Cancun (CUN) 10.2 mi

Isla Mujeres (ISJ) 27.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Stunning Swim-Out Suite

I stayed in a magnificent swim-out suite at the Royalton Riviera, and it was beyond my expectations. With direct access to the pool and amazing beachfront views, it created a private paradise for my partner and me. The room was spacious and tastefully decorated, making it the perfect romantic getaway.

Glen1234. USA, 2024-03-15Read full review on

Diverse Culinary Options

The dining experience was a highlight of our stay. We enjoyed a variety of cuisines, from Italian to Caribbean, each with its unique flair. Every meal was well-prepared, and the presentation was exquisite. The gourmet cuisine truly exceeded our expectations and added to the luxury of our vacation.

Dan5678. UK, 2024-04-22Read full review on

Relaxing Spa Experience

During our stay, I treated myself to an indulgent spa experience. The spa facilities were great, featuring a tranquil atmosphere that was perfect for unwinding. My massage was heavenly, and I left feeling rejuvenated and relaxed. It was a fantastic way to pamper myself during our vacation.

Tom9876. Canada, 2024-05-05Read full review on

Great Entertainment Options

The entertainment options at Royalton Riviera were fantastic! We enjoyed live music and themed parties that added vibrancy to our evenings. The atmosphere was lively, with plenty of activities to keep us entertained throughout our stay. It was such a fun way to socialize and enjoy the resort’s offerings.

Reese4321. Australia, 2024-06-12Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Tennis court
Golf course
Yoga class
Sports trainer
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, CP 77500

Map view

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, CP 77500

City landmarks

Bahia Petempich Beach

1.7 mi

Petempich Bay

2.3 mi

Unnamed Road

The Kay Club

2.4 mi

Moon Palace

2.9 mi

Puerto Morelos National Marine Park

3.0 mi

Moon Palace Golf Club

3.0 mi

Spa Centre

Spa

3.0 mi

Carr. Cancun - Tulum

Piston Pueblo

3.3 mi

Restaurants

Armadillo

500 ft

Carretera Federal 307 Cancun-Playa del Carmen

Reviews and Ratings <br />

Feedback from previous guests about their experience.

72%

loved the resort and would return for another relaxing stay

7.2/10

Very good

Rooms

8.3

Location

7.8

Service

7.5

Dining

6.3

Theodore

United Kingdom, February 2025

8.4/10

I had a delightful week at this resort with beautiful views and excellent service. The diamond club suite was fantastic, offering a jacuzzi on the terrace, but some aspects of check-in could be smoother. The food was generally great, especially the a la carte options, though I did find the buffet underwhelming. Overall, I felt it offered good value for money, especially given the incredible butler service we received.

Rooms

9.0

The diamond club king bed luxury suite was stunning, clean, and comfortable, complete with a jacuzzi on the terrace and a lovely ocean view.

Service

10.0

The service was outstanding, with attentive butlers who took care of our every need and the staff consistently checked in to ensure we were enjoying our stay.

Location

8.0

The beach area was nice and not overly crowded, providing a relaxing atmosphere, although the clarity of the water isn’t quite like Cancun’s hotel zone.

Dining

7.0

Dining options varied, with standout meals at the steakhouse and Agave, but I was disappointed with the buffet offerings.

Facilities

8.0

The resort facilities, including pools and the beach area, were well-maintained, but finding a pool chair can be challenging due to demand.

Grayson

United Kingdom, January 2025

6.2/10

I had a mixed experience at this resort. The location is unbeatable, very close to the airport, and the room was luxurious with a great view. However, the cleanliness and food quality left much to be desired, and personal safety was a concern during my stay. I wouldn't return, especially at the price point, but I did enjoy the space of the suite and the rooftop terrace.

Rooms

8.0

The luxury presidential suite was spacious and well-appointed, featuring a rooftop terrace. However, the rooftop pool was not usable due to maintenance issues.

Service

5.0

Service was hit or miss; while some staff were attentive, I encountered issues that weren’t addressed, leaving me disappointed overall.

Location

9.0

The location is very convenient, just a short distance from the airport and near several local attractions.

Dining

5.0

Food quality was below average and often left me feeling unwell; I expected better from an all-inclusive resort.

Facilities

5.0

The facilities could use significant improvement in cleanliness and maintenance, particularly the pools.

Alex

United Kingdom, December 2024

7.2/10

The resort has a great variety of dining options and offers clean, comfortable rooms, especially with the ocean view. While some staff were incredibly helpful, the check-in process and certain amenities left much to be desired. The beach area was disappointing due to cleanliness issues, and the lack of timely reservations for dining was frustrating.

Rooms

8.0

We moved to a lovely oceanfront room with a jacuzzi on the balcony, which was clean and well-maintained.

Service

9.0

Most of the staff were attentive and eager to help, especially Alberto, who handled our requests promptly.

Location

6.0

The resort is situated near the beach but has areas that are not well-kept with seaweed and odor.

Dining

7.0

There are many restaurants with diverse menus, but getting dinner reservations for larger groups was quite challenging.

Facilities

6.0

Facilities are generally nice, but some areas, like the spa, need improvement, especially with the availability of services.

Stella

United Kingdom, December 2024

7.4/10

The resort offers a beautiful setting with great amenities and a mostly friendly staff. While I had a wonderful time overall, some aspects, like the service at the Diamond Club, left much to be desired. The food was impressive, but a few service hiccups detracted from the experience. Nevertheless, I would consider returning if the conditions were right.

Rooms

8.0

We stayed in a spacious swimout room with easy access to the pool, which was a great feature. However, there was a noticeable swampy smell near our swimout area at times.

Service

6.0

The overall service was inconsistent; while some staff were fantastic, others, particularly at the Diamond Club, seemed overwhelmed and inattentive.

Location

8.0

The resort is conveniently located near the beach with easy access, making it perfect for relaxation and activities. However, it felt a bit busy at times due to multiple weddings happening.

Dining

7.0

Dining options were plentiful and varied, with the food quality being quite high at the a la carte restaurants. The buffet, however, was a bit repetitive.

Facilities

8.0

Facilities like the pools were excellent, and the overall grounds were well-maintained, but some areas could benefit from better cleaning.